Apple Mail Keeps Crashing

Apple Mail Keeps Crashing

Would you like to know why Apple Mail keeps crashing and how to solve it? You are at the right place at the right time to get your issue solved.

Sometimes, any application may keep on crashing without leaving any clue. It is difficult to identify the cause. The same goes for the Apple Mail application. Apple Mail may crash all of a sudden leaving users to panic. Actually, you need not panic because there are a few solutions that may help you fix the issue.

Before we do some troubleshooting, let us do some basic checks and see if the Mail app can work normally.


Restart Your Mail Application

  • Step : 1 If your application startup has been interrupted, then it may keep crashing. Restart the Mail application to fix the issue.
  • Step : 2 Press the combination keys – Options+Command+Esc. This opens the force quit menu.
  • Step : 3 Choose the Mail application to quit.
  • Step : 4 Launch the Mail app again.

Restart Your Mac

This could be the simplest way to resolve any application issue. Restarting your Mac fixes some problems and reloads the computer completely.

  • Step :1Click the Apple icon.
  • Step :2Click on the Restart option.
  • Step :3Now, wait for the Mac to restart completely.
  • Step :4Once done, check the Mail app to see if it is working normally.


Check if the Mail app is working normally after trying out each solution given below.


Updating your Mac may help you fix the problem. So give it a try.

  • Step :1Click the Apple icon.
  • Step :2Select About This Mac.
  • Step :3Choose Software Update.
  • Step :4If you find any updates, click Upgrade Now.
  • Click Upgrade Now

Sometimes, the application may not work if you are using an older version of macOS.


If the Mail application isn’t working properly, the app itself lets users rebuild their mailbox. This helps to resolve certain issues.

  • Step :1Launch the Mail app on your Mac.
  • Step :2Click on the Mailbox on the menu bar.
  • Step :3Select Rebuild.
  • Step :4When the Rebuild process is over, restart your Mac and ensure that the Mail app isn’t crashing.


If you have signed into multiple accounts, then disable all the accounts to find out which account is corrupted.

  • Step :1Hit the Apple menu.
  • Step :2Select System Preferences.
  • Step :3Choose Internet Accounts.
  • Step :4In the left pane, select the Mailboxes and disable them.
  • Select The Mailboxes
  • Step :5After disabling the Mail accounts, reload Mail and verify if it is working normally.
  • Step :6If the Apple Mail works, you have to find out which Mail is causing the problem.
  • Step :7Add your accounts one by one to find out the culprit. As soon as you find it, delete that particular mailbox account and reinstall it again.


Mail application automatically reindexes your Mailbox if it detects any misbehavior. But, automatic reindexing does not always work and makes the app crash. So, let’s try to reindex the envelope files manually and see if it works.

  • Step :1On your Mac, open Finder and navigate to Library.
  • Step :2Select Mail --> V7 folder (The folder name might change depending on your macOS).
  • Select Mail --> V7 Folder
  • Step :3Choose MailData and locate the below files:
  • Step :4Envelope Index-shm
  • Step :5Envelope Index-wal
  • Step :6Envelope Index
  • Step :7Make a copy of them to your desktop, and then delete the original Envelope file in MailData. If it works, delete the files on your desktop.


Starting the Mac in Safe Mode helps to identify and address certain issues.

  • Step :1Close any running apps and then shut down your Mac.
  • Step :2Leave a few seconds gap and turn it on again. Press and holds the power button approximately for 10 seconds.
  • Step :3When you see the startup window, release the power button.
  • Step :4Choose your startup disk and hold the shift button.
  • Step :5Click Continue in Safe Mode and then leave the Shift button.
  • Step :6Launch the Mail app.
  • Step :7Verify that the app is working without issues.
  • Step :8If the application is working as intended, restart the Mac as usual.

If you still have doubts about why Apple Mail keeps crashing or how to fix it, get into a conversation with us so we can assist you better.

mail settings net