How To Setup Bigpond Mail Settings?

Bigpond Mail Settings

Bigpond or Telstra Mail is a webmail service that allows you to send and receive emails from email client applications. The server setup and the Bigpond mail settings procedure are given below.

Mail Settings of or Telstra Mail:

Incoming server details


Account type: POP3

POP3 Server address:

POP3 server port: 995

POP3 encrypted connection: SSL


Account type: IMAP

IMAP Server address:

IMAP server port: 993

IMAP Encrypted connection: SSL

Outgoing server details


SMTP Server address:

SMTP server port: 465 (recommended) or 587

Authentication: Yes, required

Encryption connection type: SSL/TLS for port 465 or STARTTLS for port 587

Username and Password: Your Telstra account’s email address and password

Now, let’s see how to set up Telstra or Bigpond email on Android.

  • Step : 1Go to your Android device’s Email section.
  • Step : 2Tap on the Menu button.
  • Step : 3Now, the menu window will appear on the screen.
  • Step : 4Tap Options followed by Account Settings. Expand the Account Actions list.
  • Step : 5Select the Add Mail Account option.
  • Step : 6Enter your Telstra account details such as name, email address, and password in the given fields. 
  • Step : 7After entering the details, tap Continue.
  • Step : 8When prompted, enter the incoming server settings and outgoing server settings of the Telstra mail.
  • Step : 9Finally, tap the Next button.
  • Step : 10That’s it! Your Telstra account has been configured successfully on Android.

If you wish to set up your Telstra email account on Outlook 2016, the following instructions will help.

  • Launch the Outlook 2016 application on your computer.
  • Click the Info tab and select the Account Settings option.
  • On the Account Settings window, click the New tab.
  • Choose the Manual setup option.
  • Select the IMAP or POP3 protocol option as per your desire.
  • Type the account information as instructed below:

User Information

Your name: Enter your name

Email address: Your Telstra email address

Server information

Account type: IMAP or POP3

Incoming mail server (IMAP or POP3): Enter or

Outgoing mail server (SMTP): Enter

Log on Information

  • User Name: Your Telstra account’s email address
  • Password: Your Telstra account’s password
  • Click the More Settings button.
  • Go to the Outgoing Server tab and enable the first two options.
  • Click the Advanced tab.
  • Enter the incoming and outgoing server port numbers correctly in the given fields.
  • After entering the port numbers correctly, click OK > Next.
  • Now, Outlook will test your email account.
  • Once it is completed, click the Close button followed by Finish.

If you need a remote assistance to setup Bigpond mail settings, contact us.

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