Why Cannot Find The Email Server?

Cannot Find The Email Server

When your email client fails to connect to the email server, you can neither send nor receive any emails. So, we’ve come up with solutions that can efficiently help you rectify the issue. If you cannot find the email server, try out all the solutions listed in this article and fix the problem in the blink of an eye.

Restart Your Computer

  • Step : 1 Whenever you encounter a technical issue with your computer or the installed apps, you should always think about the system restart in the first place.
  • Step : 2 So, restart your computer and check whether your email client can connect to the email server. If this solution doesn’t help you fix the issue, proceed with the following troubleshooting methods.

Check Your Internet Connection

  • Step :1Your computer should be connected to an active Internet connection for your email client to connect to the server. If you find any issue with your network, you cannot connect to any server.
  • Step :2In those instances, you should improve your Internet stability. Connect your device to a different network and see if your issue is resolved.

Check Your Credentials

  • Step :1Your username and password should be correct if the email server is to be found. If you find any misspelled character, correct it and check whether you can find the email server.
  • Step :2In case you have forgotten your password, reset it with the appropriate steps and then log in to your email client.

Reinstall The Application

  • Step :1In most instances, uninstalling and reinstalling the application can automatically fix the issues. So, uninstall your email client from your computer and reinstall it. Then, see if you can find the email server.
  • Step :2Bugs are common with outdated applications, and no email client is an exception.
  • Step :3Therefore, update your email client to the recent version and see if the issue is resolved.

Check The Smtp Server Details

  • Step :1In case you have set up your email client with incorrect SMTP parameters, you will end up in trouble.
  • Step :2So, recheck whether your SMTP server details are correct. In case you find any mistake, correct it.
  • Step :3Despite your SMTP details being correct, sometimes, the server will not function properly. The reason for this might be the SMTP server connection. If the server is down, wait until the problem gets fixed, and then see if you can find the email server.

Change Your Smtp Port

  • Step :1The outgoing email server uses the port number 25. However, some Internet Service Providers may block it due to increasing spam traffic.
  • Step :2To fix this issue, you should use port number 587 or 465.

Disable Your Firewall And Antivirus Software

  • Step :1Sometimes, your email server can conflict with the protection system of your computer. To fix this problem, you should add your email server to the exception list of your firewall and antivirus software.
  • Step :2You can also disable your firewall and antivirus software temporarily and check if you can find the email server.

Repair The Corrupted Files

  • Step :1When corrupted files accumulate on your system’s memory, you will find yourself in trouble.
  • Step :2You should run the System File Checker (SFC) scan to fix this issue. Open the Run box (Windows + R). Type sfc /scannow and click OK.
  • Step :3Wait until the scanning process reaches 100%. Once it gets completed, it signifies that it has repaired your computer’s corrupted files.
  • Step :4Now, check whether you can find the email server.
  • Step :5

In case you still cannot find the email server, reach our technical experts using the call option on this page.

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