Fix: Cannot Log Into Yahoo Mail

If you cannot log into Yahoo Mail, it will surely be frustrating. It will be all the more annoying if you have some critical work to do using Yahoo Mail or you are expecting an important email from a sender. No worries!

On this page, we shall look into the causes of Yahoo Mail sign-in problems and try some troubleshooting methods to fix them. Most of these issues have quick fixes using which you can log into Yahoo Mail easily once again.

Cannot Log Into Yahoo Mail

Reasons behind Yahoo Mail login problems:

Login issues can occur due to several sources, from the user side as well as the platform. When you are unable to sign into your Yahoo Mail account, the reason might be that Yahoo Mail is down. Or else, you might have made a mistake while entering your login information.

Fixing Yahoo Mail login issues:

To diagnose the problems due to which you cannot log into Yahoo Mail, try the following strategies. Once you diagnose the root cause of the issue, you can use the techniques given below to fix it:

Checking the Yahoo Mail status:

In case Yahoo Mail is down, nobody will be able to log in from anywhere. So, check the Yahoo Mail status. Someone would have reported the problem on a site, like “Is It Down Right Now.” You can also contact Yahoo Mail on Twitter to find out if anyone else has reported the issue.

If Yahoo Mail is down, the only thing you can do is wait patiently and check back until the status changes.

Checking the Caps lock key:

All Yahoo passwords are case-sensitive. So, if your Caps lock key is on, whatever you type in as your password will not work. Yahoo usually displays an emblem in the password field that tells you whether the Caps lock mode is active. Therefore, if that key is on, turn it off and try logging in once again. This is an important technique that can fix the Yahoo Mail login problem.

Confirming that the entered password is correct:

If you have the habit of entering your Yahoo Mail password every time you log in, you might be making typos. You can resolve this issue using the eye-shaped icon in the password field. Select this icon to check what you are typing.

Restarting the web browser:

Exit the web browser you are currently using and then restart it. A browser reboot could be beneficial at this time and should be able to fix your login problem.

Clearing the browser cookies and cache:

At times, the snippets of information that you share while browsing the web get accumulated. This could have a negative impact on your browser’s functionality. Therefore, try clearing your browser cache and cookies. Now, attempt to log into Yahoo Mail again.

Using a different browser:

If you cannot log into Yahoo Mail after executing the above techniques, try using a different web browser. Sometimes, a different browser might be able to log you into your Yahoo account.

Now, let’s look into some specific issues that can pop up while you are trying to log into your Yahoo Mail account.

Specific login problems:

The “Invalid ID or Password” error:

You will see this error message when the Yahoo ID and password combination you have entered does not match what Yahoo has on record. In this case, try the following:


Updating your browser autofill settings:

If your web browser remembers passwords, you might have to update your browser autofill settings after changing your password. This step might help solve the problem due to which you cannot log into Yahoo Mail.

Using the Sign-in Helper:

Sometimes, an unauthorized party might have broken into your Yahoo Mail account and changed the password. So, you have to use the Sign-in Helper to get back into your account. And then, you can change your password. Finally, review your account settings so that you can undo the changes that you did not make and then secure your account.

The sign-in screen loops or reloads:

At times, you might get caught in a loop on the sign-in screen. After you click on the Sign in button, the screen will keep reappearing. In such a case, you have to reset the sign-in cookie.


Now, follow these steps to reset the sign-in cookie:

  • Step : 1 On the sign-in screen, click on the Not you? link.
  • Step : 2 Next, enter your Yahoo Mail ID and password.
  • Step : 4 Finally, click on the Sign in button.
  • Step : 5 Now, you should be able to sign into your account.
Cannot Log Into Yahoo Mail

You have now successfully fixed the Cannot Log Into Yahoo Mail problems.

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