AOL Mail is famous among email users today. Although, you may get issues sometimes when things go wrong. You may not be able to send, receive, or open emails on your AOL Mail account. In such cases, identify the actual cause and execute the correct troubleshooting steps. Here we have given few troubleshooting steps when you Can’t Open An Attachment In Aol Mail. Go through these steps and resolve the issue.
Troubleshooting the browser:
Step : 1 On your computer browser, open the default browser and clear the browsing history, cookies, and cache data.
Step : 2 If necessary, reset the browser settings.
Step : 3 Restart the browser and log in to your AOL Mail.
Step : 4 Check the spam settings and remove any filters that are blocking you from opening the attachment.
Step : 5 If you cannot open the attachment, try accessing your AOL Mail using another browser.
Solution 2: Check for the required software
Sometimes, you can’t open an attachment in AOL Mail if you don’t have the required software to open it. For example, you need a PDF viewer to open a PDF. Similarly, you should have a document viewer to open a DOCX file.
Solution 3: Quick restore AOL Mail
Step : 1 If you are using AOL software on your Windows computer, click the Start menu available at the bottom-left corner of the desktop.
Step : 2 Type ‘system’ in the search field and hit the Enter key. Select AOL System Information from the search result.
Step : 3 Alternatively, search for AOL system information directly from the Start menu. Click the AOL Software tab from the search result.
Step : 4 Click on Quick Restore and select OK.
Step : 5 Wait until your AOL Mail is restored.
Step : 6 Once the process is complete, close the AOL software and restart your computer.
Step : 7 Access your AOL software and check if you can open the attachment in the AOL Mail.
If you Can’t Open An Attachment In Aol Mail,contact our technical team by clicking the call button displayed on this screen.