Comcast email on iPhone not working

Comcast email on iPhone not working

Is the Comcast email not working on your iPhone? Don't worry. Let's fix it by following simple methods. It is one of the standard issues that occur due to server problems, technical errors, or maybe due to connectivity problems. So, let us see how to solve the problem of Comcast email not working on your iPhone.

Solution to solve Comcast email issue on iPhone

Server issue

Sometimes, your Comcast email will not work on your iPhone due to server issues. This problem happens suddenly without any prior notice while you work or any other time. You can't access your Comcast email until the server issues are resolved by the engineers.

To make sure there is a server down issue:

  • Step : 1 Open your web browser and go to the official web page of Xfinity.
  • Step : 2 Sign in to the Xfinity account by providing the account details.
  • Step : 3 Click on the Mail icon.
  • Step : 4 If the error 500 occurs on the screen, then there is a server issue happening currently, and you have to wait until the server problem is fixed. If there is no such error, then there is some other issue that has to be resolved.

Restart your iPhone

Try this method to fix your problem of accessing your Comcast email on your iPhone. Try this initially before performing more technical solutions.

  • Step : 1 Just restart your iPhone by pressing and holding your Power button and Volume button until your screen comes up with the boot menu.
  • Step : 2 Tap on the Reboot option and wait for a few seconds until your iPhone gets restarted.
  • Step : 3 Now, access your Comcast email on your iPhone and make sure it works.

Check your Internet connectivity

Make sure that the Internet connectivity on your iPhone is stable. You cannot access your Comcast email if there is no proper Internet connection.

  • Step : 1 Open your iPhone and go to Settings.
  • Step : 2 Select the Cellular option from the list.
  • Step : 3 Tap on the Mail option and make sure that it is enabled. If not, then enable it and make sure that you can access your Comcast email.

Check your Email settings

One of the common mistakes that cause the current issue is providing incorrect IMAP or SMTP settings, which causes errors, and Comcast email will never work on your iPhone. Just change the settings on your iPhone by following the below steps:

  • Step : 1 Open your iPhone and go to Settings.
  • Step : 2 Tap on the Passwords and Accounts option from the list.
  • Step : 3 Select the Comcast account and choose the Advanced option.
  • Step : 4 In the incoming mail server settings, provide the Incoming server hostname as imap.comcast.net and provide your Comcast username and password in the required fields.
  • Step : 5 Make sure that the Incoming Mail server port field is provided with 993 and use SSL as On.
  • Step : 6 Check whether you have provided all the necessary details and they are correct and go to the outgoing mail server settings.
  • Step : 7 Provide Outgoing mail server hostname as smtp.comcast.net and provide your Comcast username and password in the required fields.
  • Step : 8 Check whether the Outgoing Mail server port is filled with 587 and provide the password for authentication.
  • Step : 9 Provide the above details on your settings and make sure that Comcast email works on your iPhone.

Due to incorrect fetch settings

If you cannot access your Comcast email on your iPhone, check the fetch settings on your iPhone, which may cause an error. Fetch new data is a feature that enables you to select how often your device will check for new emails. Fix your incorrect fetch settings by using these steps:

  • Step : 1 Open Settings on your iPhone.
  • Step : 2 Select Passwords and Accounts from the list.
  • Step : 3 Select the Fetch New Data option on your screen, and it has three sub-options, namely, Push, Fetch, and Manual.
  • Step : 4 If you set it to Push, the mail server sends the message directly to your iPhone. If you set it to Fetch, your iPhone will often ask for new emails, and if you set it to the Manual, you can see only if you open the Mail app.

Update your Comcast mail app

If your Comcast mail app is not working, there may be some issues revolving around updating the app. You cannot access your Comcast mail even if your app is outdated. Check on your Comcast mail app and search for any updates. If Apple has released the latest version, update your Comcast app and make sure that your problem is fixed.

Uninstall and reinstall

In some cases, your Comcast email not working on your iPhone issue may be solved by the simple procedure of uninstalling your Comcast mail app and reinstalling it.

  • Step : 1 Open your iPhone and press and hold the Comcast mail icon.
  • Step : 2 Then, tap on the Delete option to Uninstall your Comcast mail app.
  • Step : 3 After deleting, go to your App Store and install your Comcast mail app from the store.
  • Step : 4 Make sure that your problem gets fixed now.
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