How Do I Cox Email Issue?

Cox Email Issue

The Cox email is one of the free email service providers. You can add your Cox email account (IMAP) on multiple devices and also on email clients. If you are getting issues on your Cox email while configured it in the Outlook app, follow these steps to fix Cox email issue.

  • Step : 1 On your Windows computer, click the Start menu and type ‘outlook’ in the search panel.
  • Step : 2 Press the Enter key and give a double-click on the Microsoft Outlook app.
  • Step : 3 Once it is launched, click the File tab available at the top-left corner of the screen.
  • Step : 4 Select the Info tab from the left-side panel and click on Account Settings.
  • Step : 5 Select the Account Settings option and click the Email tab in the pop-up window.
  • Step : 6 Select your Cox email account from the displayed list and click the Change button.
  • Step : 7 Check the server settings on the POP and IMAP Account Settings screen.
  • Step : 8 Ensure that you have entered the valid incoming and outgoing mail server names in the Server Information section.
  • Step : 9 Next, click the More Settings button to open the Internet E-mail Settings window.
  • Step : 10 Click the Advanced tab and check the This server required an encrypted connection SSL checkbox.
  • Step : 11 Select the SSL option from the drop-down menu next to Use the following type of encrypted connection.
  • Step : 12 Verify whether you have entered correct port numbers in the Incoming server and Outgoing server (SMTP) fields.
  • Step : 13 Click the Outgoing Server tab and check the My outgoing server (SMTP) requires authentication checkbox.
  • Step : 14 Select the Use the same settings as my incoming mail server option and click the OK button.
  • Step : 15 Click the Next button followed by Close. This will close the Account Settings window.
  • Step : 16 Now, restart the Outlook app and check if the problem has been resolved.
  • Step : 17 If the problem persists, remove your Cox email account from the Outlook app and add it again with correct server settings.
  • Step : 18 If you have difficulties in fixing the Cox email issue, click the Call button available on this page to contact our technical support team for remote assistance.
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