GMX is a free advertising email service that allows you to access your account via webmail or the POP3 and IMAP4 protocols. Creating a new GMX email account is simple and easy. Just click or tap on the Sign Up button and enter the required details in the corresponding fields. Once your GMX account is created, you can access it from your desktop, laptop, or mobile phone. If you’re using a mobile phone, then you can use the GMX Mail app to access your account. You can also use this app to update your account, send, receive emails, and more. Recently, some iPhone users have encountered an issue with the GMX mail. The below section covers all the possible ways to resolve the GMX Mail Not Working on Iphone issue.
GMX mail not working in the GMX Mail app
If you’re unable to access your GMX email account through its mail application, then check whether your iPhone OS is compatible with the app.
Generally, to access the GMX email account on iPhone, you need to satisfy the following requirements:
The iOS version should be 12 or above.
The GMX Mail app version for iOS should be 7.3 or above.
Make sure that your iPhone version is 12 or above.
To check the version of the GMX Mail app installed on your iPhone, follow the below instructions.
Launch the GMX Mail app.
Tap on the Menu icon.
Select the Info option.
Now, the details of the GMX Mail app installed on your iPhone will be displayed on the screen.
If the application is out-of-date, then update it.
After updating the application, try to access your GMX email account.
If the “GMX Mail not working on iPhone” issue persists, then try to access your mail account through a web browser.
Unable to log in to the account in a web browser
If you’re unable to sign in to your GMX account in a web browser, then try the following solutions to resolve it.
Make sure that your iOS device is connected to a stable internet connection.
Check whether you have entered the account credentials correctly in the given fields.
If the Account is locked message is displayed on the screen, then it means your account is locked for some security reasons. To unlock your GMX email account, follow the instructions displayed on the screen.
Try to sign in to your account after a while. If the GMX mail server is encountering some technical issues, then there is also a chance for this issue to occur.
To get remote assistance in resolving the GMX Mail not working on iPhone issue, contact us.