Godaddy Email Forwarding Not Working

Most of the email service providers, including GoDaddy, offer the 'Email Forwarding' feature. By enabling this feature, a copy of the original email will be sent to the additional email address that you have configured for forwarding, including the main account address. You can enable and configure the Email Forwarding feature on the GoDaddy email account easily & quickly. But, some users have reported that the GoDaddy email forwarding is not working. If you are also encountering the same issue with your GoDaddy email account, scroll down this page to know how to fix Godaddy Email Forwarding Not Working issue.

Godaddy Email Forwarding Not Working

Avoid using third-party service providers

Usually, GoDaddy email works with almost all email clients. But, while using the Email forwarding feature, it works only with some specific email services. Some of the email services for which GoDaddy doesn't support the Email Forwarding feature are Office 365, cPanel email, and some third-party providers. So, if you are using one of these email service providers, then try using some other email account to utilize the Email Forwarding feature with GoDaddy.

Check and manage your domain's MX records

Using incorrect or incompatible MX records may also lead to the 'GoDaddy email forwarding not working' issue. To check and manage your domain's MX records, follow the instructions given below.

  • Step : 1 Go to the Workspace Control Center page.

NOTE: Using the Workspace Control Center, you can easily and conveniently manage all your email plans and addresses.

  • Step : 2 If prompted to sign in, type your GoDaddy account's username and password in the given fields.
  • Step : 3 Once you have reached the access page, click on the Tools tab.
  • Step : 4 From the Tools menu, select the Server Settings option.
  • Step : 5 Now, a window titled MX Records will open.
  • Step : 6 In the opened window, you can check whether your domain's MX records are correct.
  • Step : 7 If they are wrong, then configure them correctly and click Save.

Now, check if the 'GoDaddy email forwarding not working' issue is resolved. If not, contact us.

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