How To Fix Hotmail Junk Mail Filter Not Working?

Hotmail Junk Mail Filter Not Working

If the Junk Mail Filter option is not working in your Hotmail account, then you have reached the right page to resolve it. Basically, Hotmail allows you to create an e-mail filter of your desire to manage the incoming and outgoing e-mails. By default, the No automatic filter option is enabled and you can modify it if required. Now, let’s see how to resolve the Hotmail Junk mail filter not working issue.

Method 1: Change the protection level

For the Junk Mail Filtering option to work effectively, the level of protection should be set High. To change the protection level, follow the instructions given below.

  • Step : 1 Sign in to your Hotmail account.
  • Step : 2 Click the Home tab followed by Delete Group. Select Junk > Junk E-mail Option.
  • Step : 3 Check if the level of protection is set to high. If not, set it to high and click Save.
  • Step : 4 Now, when a new junk mail is received on your email account, it will be sent directly to the Junk/Spam folder instead of Inbox.
  • Step : 5 You can delete the junk mails manually. If you’re fed up with deleting them, then you make the settings to delete the junk mails automatically. To do so,
  • Step : 6 Go to the Junk folder.
  • Step : 7 Click Junk E-mail Options and select the Permanently delete suspected junk e-mail instead of moving it to the Junk E-mail folder option.

Method 2: Block sender or mark e-mail as Junk

Blocking sender: 

  • Step : 1 Sign in to your Outlook account. Open the Inbox folder.
  • Step : 2 Select the sender/message you want to block.
  • Step : 3 Click Junk > Block > OK. 
  • Step : 4 Now, the selected message/sender will be blocked.

Marking e-mails as junk: Choose the mail you want to block as junk and then click Junk > Junk.

Method 3: Create an inbox rule

  • Step : 1 This is an alternative way to block the junk mails entering the Inbox folder. 
  • Step : 2 In the Inbox folder, select a message or sender to create a rule.
  • Step : 3 Right-click on the selected one and click Create Rule.
  • Step : 4 Set the rule of your desire and click OK > OK.

If you need a remote assistance to fix Hotmail Junk mail filter not working. Click the call button available on the screen.

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