Simple Guide On How To Troubleshoot Outlook Mail Account

Outlook, being the best email service provider, you don’t want it to be problematic very often. Sometimes, your Outlook account does not work properly because of incorrect server settings detail or the corrupted files.

Don’t know how to troubleshoot an Outlook mail account? Refer to this page for simple guidelines.

Troubleshooting Outlook Mail 

If you cannot send or receive emails, the first action you should do is check the Internet connection. Check whether the device that you are using is actually connected to the network connection or not. Secondly, you need to check the Junk folder for a missing email.

  • If your Outlook account is not working properly, create an Outlook profile. It is an added advantage to resolve any issues related to Outlook.

Creating a new Outlook profile:

  • Step : 1 On your computer, navigate to Control Panel.
  • Step : 2 Click User Accounts and then click Mail.
  • Step : 3 Select the Show Profiles button. It directs you to the General tab. From there, start typing the required details such as profile name, server settings, and so on.
How To Troubleshoot Outlook Mail Account
Outlook Mail Creating A New Outlook Profile
  • Step : 4 Finally, click Apply OK. This should resolve the problem.

Resolving incorrect mail server settings:

  • Step : 1 Launch the Outlook application on your computer.
  • Step : 2 Select File and then click Add Account.
  • Step : 3 Choose your preferred account type and then continue to check whether the server settings are correct. If the server setting is incorrect, change the details manually.

Launching Outlook in safe mode:

At times, launching the Outlook application in safe mode might resolve any problem. Here’s how to do it.

  • Step : 1 On your Windows computer, right-click the Start menu and then click Run.
  • Step : 2 On the Run command dialog box, type Outlook.exe/file and then click OK.
Outlook Mail Launching Outlook in safe mode
  • Step : 3 Start performing the task without any hindrances.

Use Index Repair Tool:

Using the Index Repair Tool in Outlook, you can look for the rebuilding index option and check your indexed items' location. It fixes the Search problem.

  • Step : 1 Launch Outlook on your Windows computer.
  • Step : 2 Navigate to Search Tools.
  • Step : 3 From there, select Indexing Status. The Indexing Status dialog box appears on the screen and confirms the indexed items.
Outlook Mail Indexing Status Dialog Box
  • Step : 4 You can also check your Index locations and select Microsoft Outlook as a location if it is not selected. Rebuild the search using the Search Tools action. It brings back the Outlook search on the correct line.

You’ve now seen how to troubleshoot the Outlook Mail account.

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