A common issue that occurs when you are using an email client software is the connection timing out.
For instance, you might see a pop-up from Windows Live Mail with the following message:
Your POP3 server has not responded in 60 seconds. Would you like to wait another 60 seconds for the server to respond?
The above error message might appear when the server is having issues and is slow in responding to the connection. Or else, it might be a connection issue between your system and your mail server.
To resolve the issue, you can try to increase your server timeout value. Then, you can test your POP3 mail server from one of those external services. By doing this, you can make sure that the POP3 mail server responds within a few seconds, which is actually the usual time frame.
Now, let us look into some troubleshooting methods to resolve the “POP3 server not responding” issue.
Increasing your Windows Live Mail Server Timeouts:
Step : 1 Open Windows Live Mail on your computer. Next, click the Accounts tab and then select the Properties option.
Step : 2 You will find that a new Properties window appears on your screen.
Step : 3 In this window, click the Advanced tab. Under the Server Timeouts title, you will see a slider that starts from a minimum of 30 seconds to a maximum of 5 minutes.
Step : 4 You can increase the Windows Live Mail server timeout value by using this slider. Once done, click the Apply button.
Step : 5 After you have changed your server timeout value, you can check whether the issue has been resolved.
Now, let us look into increasing the Microsoft Outlook server timeouts.
Increasing your Microsoft Outlook server timeouts:
MS Outlook displays the following error message:
The operation timed out waiting for a response from the receiving (POP) server.
You need to remember that Outlook does not give you the option to increase the server timeout for a long duration as in Windows Live Mail.
In Microsoft Outlook, perform the following instructions:
Step : 1 Navigate to File-> Info. Then, select the Account Settings option and then choose Account Settings again.
Step : 2 In the Account Settings window that displays, click the E-mail tab.
Step : 3 Next, select the email account that you wish to configure and then click on the Change button.
Step : 4 Click on the More Settings button. When you click the Advanced tab, you will see a slider for Server Timeouts.
Step : 5 The maximum timeout value that you can set is 10 minutes and the minimum will be 10 seconds.
Step : 6 Once you have adjusted the server timeout value, click the OK button. Then, check to see if the error has been fixed.
Increasing your Bat! Server Timeouts:
Step : 1 Bat! is an email client software that concentrates on increasing security.
Step : 2 Sometimes, Bat! will time out while you try connecting to the email server. Then, the status bar located at the bottom of the Bat! window will display the message, Could not connect to the server. This operation returned because the timeout period expired.
Step : 3 Many email client software do not provide the users with the facility to increase their server timeout values. But in Bat! you have an option to do the same.
Step : 4 For altering the server timeout for a specific email account, you need to select the Account option from the menu bar and then choose Properties.
Step : 5 In the Account Properties window that appears next, click on Transport from the left pane.
Step : 6 Now, in the main pane, go to the Server Timeout section. You will find a text box with the choice of increasing or decreasing the Server Timeout value.
Step : 7 Here, you can extend your server timeout value. Once you have done that, click on the OK button.
Step : 8 Finally, check if you have fixed the POP3 server not responding error.
We have now discussed the reasons behind the POP3 server not responding error. We have also seen the methods on different email clients to fix the error.