Thunderbird password manager

Thunderbird password manager not working

Mozilla Thunderbird is an email client application that helps you manage emails, news feeds, chats, etc. It also serves as a personal information manager that helps send and receive messages without any fear as the security is strong and allows you to send larger files. Thunderbird helps save the password while you enter the application and stores it in a password manager. If you forget the password, the password manager will access the application automatically. The Thunderbird password manager not working problem is a pretty common issue. It might happen sometimes if the app gets updated, due to server issues, or some other technical problems. So, in this article, let us see how to fix the issue of the Thunderbird password manager not working.

Steps to fix the Thunderbird password manager not working problem

Check the login details

Make sure that you have provided the proper login credentials while logging into Thunderbird. Using the wrong details may result in the Thunderbird password manager not functioning issue. So, every time you log into the Thunderbird application, check whether you have entered the correct login credentials.

Server issue

Thunderbird forgets to store the password if there is a server issue, and it will ask you to re-enter the username and password until the server gets fixed. So, wait until the server issue gets fixed. If the server problem continues, delete the saved password, enter the password after the server gets fixed, and click Save.

  • Step : 1 In the Thunderbird application, go to Tools and select Options.
  • Step : 2 Choose Passwords and select Saved Passwords.
  • Step : 3 Select Show Passwords and then restart Thunderbird.
  • Thunderbird password manager
  • Step : 4 Login into Thunderbird after the server issue is fixed and enter the username, password, and select the checkbox to save your password using the password manager.

No checkbox to remember password

If you find no checkbox to remember the password while logging into Thunderbird, there may be some technical issue with the Thunderbird password manager. Editing the prefs.js file in the Thunderbird profile folder will help get the checkbox to remember the password.

  • Step : 1 First, close Thunderbird, if it is open.
  • Step : 2 Next, open the prefs.js file in Notepad.
  • Step : 3 Locate the line: user_pref(“signon.rememberSignons”, false);
  • Step : 4 Make sure that you change the term false to true and close the Notepad.
  • Thunderbird password manager
  • Step : 5 Save all the changes.
  • Step : 6 Log into Thunderbird and provide the required details and check whether the checkbox appears on the login page. Now, you must be able to find the checkbox for remembering your password in your Thunderbird password manager.

You have now learned about the Thunderbird password manager and also seen how to resolve the issue of the password manager not working.

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