Unable To Reset Aol Password

If you have forgotten your AOL mail password, then you can reset or change it using AOL mail’s Sign-in Helper page. But, some users are unable to reset the AOL password. If you’re also one among them, then you have reached the right page to fix it.

When you create a new AOL account, you’ll be prompted to set an account recovery option that helps you to recover your account. However, you may be unable to reset AOL password using the recovery options because of browser-related problems or the AOL security alerts.

The following methods will help you to reset your AOL password.

Method 1: Using recovery options

  • Step : 1 If you try to reset your AOL password using the recovery options, then check whether you have keyed in the correct answers.
  • Step : 2 Entering wrong answers might also lead to this issue.
  • Step : 3 If the entered answers are wrong, then clear them, and enter the correct answers.
  • Step : 4 Now, try to reset your AOL account password.
  • Step : 5 If you’re unable to reset your AOL password even after entering the correct answers, then it means your account has been hacked or there is a problem with your browser.

Method 2: Resolving browser-related problems

You can clear the browser-related problems by clearing the browser cookies or cache and restarting it.

Clearing browser cookies or cache (Google Chrome)

  • Step : 1 Click the More icon available on the main screen of the Chrome browser.
  • Step : 2 Select the More Tools option followed by Clear browsing data. From the drop-down menu, choose a time range.
  • Step : 3 Make sure that the Cookies & other site data and Cached images & files options are selected.
  • Step : 4 Click the Clear data button.
  • Unable To Reset Aol Password
  • Step : 5 If clearing the browser cache and cookies doesn’t help you reset your AOL password, then restart the browser that you’re using.
  • Step : 6 Close the browser completely, and relaunch it after a while.
  • Step : 7 Similarly, you can also use a different browser to reset your AOL password.

If you’re unable to reset AOL password even after trying the above methods, contact us.

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