Sometimes, when you log in to your Netflix account from your device, you might see a message stating that your email address is invalid. This issue will probably occur due to incorrect login credentials, unwanted cache & cookies on your browser or in the Netflix app, etc. However, if you are facing this issue on your computer or any other device, no worries. It is easy to fix the problem and get your Netflix account back to work. So, as per the instructions given on this page, you can resolve the issue on Why Does Netflix Keep Saying My Email Is Invalid?.
Check Your Login Credentials
Step : 1 First, ensure to connect your computer to a standard Internet connection.
Step : 2 Now, launch the Chrome browser on your computer and go to the official log-in page of Netflix.
Step : 3 Here, click on the Email or phone number field and input the correct email address of your Netflix account.
Step : 4 Enter the correct password into the Password field.
Step : 5 Make sure that the entered credentials are correct.
Step : 6 Next, click the Sign In button and check if you can access your Netflix account on your computer.
Step : 7 If the issue continues, restart your computer and try to access your Netflix account by performing the below instructions.
Restart Your Computer
Step :1First, close all the programs that you are running on your computer.
Step :2Now, go to the Windows menu at the bottom-left corner of your computer’s main screen.
Step :3Here, select the Power option at the bottom of the window.
Step :4Choose the Restart option from the menu. Wait for some time to restart your device.
Step :5Once your computer turns on, open the Chrome browser and go to the official log-in page of Netflix.
Step :6Here, enter the correct email address and password of your Netflix account and click the Sign In button.
Step :7Now, check whether the issue is solved.
Step :8If the problem persists, clear the cache and cookies on your browser by following the below steps.
Clear Browsing Data, Cookies, And Cache
Step :1Launch Google Chrome on your computer.
Step :2Select the Menu icon at the top-right corner of the window.
Step :3Choose the More tools option from the drop-down list.
Step :4Click the Clear browsing data option from the list.
Step :5Now, you will see the Clear browsing data dialog box on the screen.
Step :6Make sure to choose the Browsing history, Cookies and other site data, and Cached images and files options from the list.
Step :7At last, click the Clear data button at the bottom of the window.
Step :8Now, log in to your Netflix account using your correct email address and password.
Step :9Check if you can access your Netflix account on your computer.
Delete And Reinstall The Netflix App
Step :1On your Android device, tap on the Settings icon.
Step :2From the list of settings, choose the Apps option.
Step :3Navigate to the Netflix application and open it.
Step :4Now, tap on the Uninstall option.
Step :5A message will now pop up on your Android device’s screen and ask you whether you wish to uninstall the app. Go ahead and select the OK button to confirm.
Step :6After uninstalling the Netflix application from your Android device, reinstall it.
Step :7You can go to the Google Play Store app and reinstall the Netflix application on your Android device.
Step :8Finally, check if you can access your Netflix account.
By now, you would have got the answer to your question, “Why does Netflix keep saying my email is invalid?”
In case you require further clarifications regarding the procedures on this page, don’t hesitate to contact our technical experts. For this purpose, we’ve provided a Call button.